Privacy Policy

Privacy Policy for Heritage Power

Heritage Power ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our e-commerce platform and mobile applications (iOS and Android). By accessing or using Heritage Power, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information to provide and improve our services.

  • Personal Information: This includes details such as your name, email address, phone number, shipping address, payment information, and any other information you provide when registering an account or making a purchase.

  • Non-Personal Information: This includes information that does not identify you personally, such as your IP address, browser type, device information, and usage data.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: We use your personal information to process orders, manage your account, and facilitate transactions on the platform.

  • To Communicate with You: We may use your contact information to send you updates, promotional materials, and other information related to your use of Heritage Power.

  • To Improve Our Platform: We analyze non-personal information to understand how users interact with our platform and to enhance the user experience.

  • To Ensure Security: We use your information to detect, prevent, and address fraud, security breaches, and other harmful activities.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our platform, processing payments, and fulfilling orders. These providers are contractually obligated to protect your information.

  • Vendors and Merchants: We may share your information with vendors and merchants on the platform to facilitate transactions and delivery of products.

  • Legal Obligations: We may disclose your information if required by law, such as in response to a subpoena or other legal process, or to protect our rights, property, and safety, or that of our users.

4. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small files stored on your device that help us understand your preferences and track your activity. You can manage your cookie preferences through your browser settings.

6. Your Rights

You have the following rights regarding your personal information:

  • Access and Update: You can access and update your personal information through your account settings.

  • Delete: You can request the deletion of your account and personal information. Note that some information may be retained for legal or business purposes.

  • Opt-Out: You can opt out of receiving promotional emails by following the unsubscribe instructions in the emails.

7. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.

8. Children’s Privacy

Heritage Power is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of the platform after the changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Email: support@heritagepower.ng
Phone: 08060273251